SMS Terms & Conditions
Last updated: April 8, 2026
SMS Messaging Program
By opting in to receive SMS messages from Thermador Repair Experts, you consent to receive text messages related to your appliance repair service. This includes appointment confirmations, technician arrival updates, and follow-up communications.
How to Opt In
You may opt in to SMS messages by:
- Checking the SMS consent box on our online booking form
- Providing verbal consent over the phone when scheduling a repair
- Texting a keyword to our business number (if prompted)
Message Types
You may receive the following types of messages:
- Appointment confirmation and reminders
- Technician en-route notifications
- Service completion summaries
- Follow-up satisfaction messages
- Repair status updates
Message Frequency
Message frequency varies based on your service needs. Typically, you will receive 2-5 messages per repair appointment. We do not send marketing or promotional messages via SMS.
How to Opt Out
You can stop receiving SMS messages at any time by:
- Replying STOP to any message we send
- Calling us at (844) 930-1014
- Emailing us at info@thermadorappliancerepair.org
After opting out, you will receive a one-time confirmation message and no further texts.
Help
For help with our SMS program, reply HELP to any message or contact us at (844) 930-1014.
Costs
Message and data rates may apply depending on your mobile carrier and plan. Thermador Repair Experts does not charge for SMS messages, but your carrier may.
Supported Carriers
Our SMS program is supported on all major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.
Privacy
Your phone number and SMS consent information will not be shared with third parties for marketing purposes. See our Privacy Policy for full details on how we handle your data.
Changes to These Terms
We may update these SMS Terms from time to time. Continued participation in the SMS program after changes constitutes acceptance.
Contact Us
- Email: info@thermadorappliancerepair.org
- Phone: (844) 930-1014