Privacy Policy
Last updated: April 8, 2026
Introduction
Thermador Repair Experts ("we", "us", "our") operates the website https://thermadorappliancerepair.org (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.
Information We Collect
Personal Information You Provide
When you fill out a contact form, call us, or book a repair, we may collect:
- Full name
- Phone number
- Email address
- Service address / city
- Appliance type and description of the problem
Information Collected Automatically
When you visit our Site, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- Device type (mobile, desktop, tablet)
Cookies and Tracking Technologies
We use cookies and similar technologies such as Google Analytics and Google Ads conversion tracking to analyze website traffic and measure advertising effectiveness. See our Cookie Policy for more details.
How We Use Your Information
We use the information we collect to:
- Respond to your repair inquiries and schedule appointments
- Communicate with you about your repair service via phone, email, or SMS
- Improve our website and services
- Analyze website traffic and advertising performance
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: call tracking, analytics, and CRM tools that help us operate our business
- Advertising partners: Google Ads for conversion tracking and remarketing (anonymized data)
- Legal requirements: if required by law, subpoena, or legal process
Your Rights
All Users
You may contact us at any time to request access to, correction of, or deletion of your personal information.
California Residents (CCPA/CPRA)
California residents have additional rights under the California Consumer Privacy Act, including the right to know, delete, correct, and opt out of the sale or sharing of personal information. See our Do Not Sell My Info page.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, contact us:
- Email: info@thermadorappliancerepair.org
- Phone: (844) 930-1014